Many repairs can be carried out in-practice, such as replacing screws and nose-pads. Sometimes we need to send the frames away to be repaired, but they usually take less than a week, and can cost between £12-£20.
If you did not purchase your spectacles from us, we may be able to carry out minor repairs, but it is generally better to return to the place of purchase, especially if the spectacles require significant fitting or adjustment.